Get A Bigger View of IT.
Every day IT Departments are finding new uses for Network Detective Pro, and getting more value out of IT.
Network Assessment
Network Assessment FOR IT DEPARTMENTS
Network Detective Pro is the industry-leading IT assessment tool used by thousands of IT professionals to gain greater visibility into all parts of their IT environment:
Network Detective Pro helps MSPs make more money by demonstrating the value of your services to new and existing clients.
Network Detective Pro gives you the enhanced network visibility you need to discover, resolve and report on every issue and risk.
Feast or Famine: The Data Dilemma For Every IT Professional .
Whether you manage your own IT environment or do it for others, you need to solve the data dilemma:
Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output.
Network Assessment
FEATURES
Ability to collect data from the systems on a network without any agents or probes. Can be performed from technician laptop, or any windows system on the network.
Scans can be scheduled on a recurring basis so that up to date data is available via the InDoc portal. Reports can also be automatically generated on a recurring schedule and emailed or saved to folder.
Detection of the most important IT ussues based on industry best practices.
Ability to customize which IT issues are reported and how important they are presented in an assessment.
Brand-consistent reports describing endpoint-level IT issues.
Brand-consistent reports describing business-level IT issues.
A top-to-bottom look at a company's IT infrastructure by deploying a data collector
A top-to-bottom look at a company's Microsoft IT infrastructure
Ability to detect compromised credentials requiring immediate attention and infer immediate remediation
Automatically gather data from different networks to understand all environment issues by issue score, severity and probability
Understand every network-connected asset in a business' environment
List all major network devices and understand how they are connected on a network.
Automatically create support tickets from scan data for your helpdesk team to resolve.
Exexute IT assessments for any number of sites.
Web-based access to everything the IT team needs to efficiently service their clients wheter in the office or off-site.
Automate the deployment of network and local data collectors as part of your RMM deployment strategy.
Automate the creation and maintenance of on-premises and cloud data documentation.
BENEFITS
Data collection can be performed on prospect network without the current IT company finding out. (MSP only benefit.)
Saves the technician time and updated data is available when needed.
Technicians spend less time reviewing information and gain time to plan IT projects and justify IT spend to business stakeholders.
All IT teams have their own matrix of how to score and prioritize issues for different clients, and gain back time in customizing this matrix to be reflected at a global or site level .
Technicians spend less time composing reports and can guarantee presentation consistency.
Technicians spend less time translating technical details for non-technical audiences.
Technicians spend less time gathering information and gain time to plan IT projects and justify IT spend to business stakeholders.
Technicians spend less time gathering information and gain time to plan IT projects and justify IT spend to business stakeholders.
Technicians spend less time reviewing information and gain time to plan IT projects and justify IT spend to business stakeholders.
Reviewing and executing recommendations from automated management plans means less data gathering time for the technicians and faster efficiency gains for the business.
Minimize technician time on site visits and physically checking for every asset on a network.
Network diagrams are an essential part of troubleshooting support requests and automating the maintenance of a site's network diagram means a technician can spend more time helping a business be productive when these scenarios come up.
Technicians spend less time on issue detection and gain time for issue remediation, delivering better productivity to clients.
One installation for multiple sites saves technicians time in managing disparate installations.
Technician teams save time by accessing their IT assessment data in a centralized web location instead of collecting scan data from individual computers and appliancees.
Technicians onboard new customer data collection without incurring a time cost, allowing them to immediately reap benefits of data collection for IT assessments.
Eliminate the reviewing and updating of stale documentation to enable technicians to run a helpdesk more efficiently.